Orders are currently being processed within 7 - 14 business days (not including weekends or holidays) and in the order received.  Orders are not shipped on weekends or holidays.

The home page will have our most accurate shipping time frames or any times when the shop is closed. If we are experiencing higher than normal order volume if may delay us a few days but we will always reach out via email.

Custom orders will be processed in order received, and times may vary depending on volume of pending custom orders.

Shipping charges will be calculated and displayed at checkout. Shipping rates and delivery times are subject to change.

Please make sure your address is correct at checkout. After the carrier accepts your package, Natollie Creations is not responsible for delayed, stolen, or lost packages. An additional shipping fee will be accessed to ship any returned packages.

Below we have listed the estimated shipping time frames AFTER your order has shipped.

USPS Parcel Select Ground

UPS Ground

UPS 3-Day Select

USPS First Class

USPS Priority Mail

 

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.​

Natollie Creations is not liable for any products damaged or lost during shipping. Therefore, we highly recommend selecting an insured and trackable mail service at checkout. If you received your order damaged, please contact the shipping carrier to file a claim if you selected priority shipping or contact Route Shipping. Packages that did not select priority shipping or route shipping at check out will not be covered on lost or damaged packages. Please save all packaging materials and damaged goods before filing a claim. If the order is something that was caused prior to shipping please email us at natolliecreations@yahoo.com